Target Audience & Market Positioning
Sales Process & Performance Optimization


Gunpreet Kaur is a Business Communication Expert with a work experience of 25 years specializing in Sales & Customer Service, equipping teams with the skills to sell confidently, build trust, and close deals effectively.
She has personally audited more than 10,000 sales calls using a structured framework of 60+ key parameters. The sales teams face a pressure to convert leads, often losing the sequential flow of a successful sales call. She trains teams to speak fearlessly and master essential aspects such as mindset, rapport-building , body language , the power of a smile , leveraging USPs beyond just quality, negotiation techniques , and effective call closures. She also specializes in designing scripts and training manuals that serve as an organization’s Sales & Customer Service Bible, ensuring consistency.
Her expertise has empowered 3,000+ professionals and supported 50+ business owners in overcoming sales-related challenges. She has worked with a diverse clientele across India, Germany, China, Spain, Dubai, and Nepal and is a distinguished speaker at JOSH TALKS along with being an author for a book- Mind the Gap - bridging communication breakdowns for Sales excellence.